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Terms & Conditions

Effective Date: 25/09/2025

Welcome to Cala 399 Beach Club (“Cala 399,” “we,” “our,” or “us”).
These Terms & Conditions (“Terms”) govern your access to and use of our website www.cala399.ae, and any services or reservations made through it.
By using our website, you agree to comply with these Terms. If you do not agree, please refrain from using our website.

1. Use of the Website

  • You must be at least 18 years old to make bookings or purchases on our website.

  • You agree to use the website only for lawful purposes and in accordance with these Terms and applicable UAE laws.

  • We reserve the right to suspend or terminate access for anyone found misusing the website or violating these Terms.

2. Reservations & Bookings

  • All reservations (tables, cabanas, events, or tickets) made through the website are subject to availability and confirmation.

  • We may request valid identification or payment confirmation upon arrival for booked services.

  • Prices, offers, and packages are subject to change without prior notice.

  • Cancellations or changes to bookings must comply with our Cancellation Policy, which will be displayed at the time of booking or sent in your confirmation email.

3. Event Policies

  • Entry to certain events may be restricted by age, dress code, or ticket purchase requirements.

  • We reserve the right to refuse entry or service to anyone whose behavior is inappropriate, unsafe, or disruptive to other guests or staff.

  • Photography and videography at events may be used for promotional purposes unless otherwise stated. By entering Cala 399, you consent to such use.

4. Payments

  • Payments for bookings or tickets must be made in full at the time of purchase unless otherwise stated.

  • All payment transactions are processed securely by authorized third-party providers.

  • Cala 399 does not store full credit or debit card details.

5. Intellectual Property

  • All content on this website (including text, logos, images, graphics, and videos) is the property of Cala 399 or its licensors and is protected by UAE copyright and intellectual property laws.

  • You may not copy, reproduce, modify, or distribute any content without prior written permission.

6. Liability

  • Cala 399 will not be held liable for any indirect, incidental, or consequential damages arising from your use of the website, events, or facilities unless required by UAE law.

  • Guests are responsible for their personal belongings. We are not liable for loss, theft, or damage to personal property within the premises.

  • By participating in activities or events, guests acknowledge and accept any inherent risks associated with beach and outdoor venues.

7. Third-Party Links

Our website may include links to external websites. Cala 399 is not responsible for the content, security, or privacy practices of those third parties.

8. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your personal data in compliance with UAE PDPL.

9. Changes to These Terms

We may revise or update these Terms occasionally to reflect changes in our services or UAE legal requirements. The latest version will always be posted on our website with the effective date above.

10. Governing Law

These Terms & Conditions are governed by the laws of the United Arab Emirates.
Any disputes will be subject to the exclusive jurisdiction of the courts of the UAE.

Contact Us
If you have questions about these Terms & Conditions, please contact us at:

Email: info@cala399.ae